As a customer centric company, whether you operate either the B2B or B2C sector, you are selling products or services to a customer, meaning to a real person. Therefore, you need yo understand what is the experience your customer does, when approaching your business online or offline. Understanding the way your customers behave it is essential to build your own value proposition and sales strategy.
You struggle with your own value proposition and in bringing the right value to your customers. One of the major pitfalls is to know how your customer behaves in approaching your business, in getting to know who you are and what you can do for them and, of course, where and how to purchase your product.
This cards deck will help you in defining the touch points with your customer, and enable you to become more effective on your strategy.
is the time you need
participants to the activities
workshops
short abstract
short abstract
Ⓒ 2021 Created by ain't a GAME* | All rights reserved