OUR SOLUTION TO

YOUR IMAGE AND REPUTATION

CHALLENGE DESCRIPTION

Define how to improve your image and reputation

You are looking for the best way to communicate to your customers the image of your business and of your reputed company. To do so, you need to know how such messages should reach your customers and what they will really perceive once received.

PROBLEM

Define the best way to bring your messages about image and reputation of your company. You are struggling with what your customers really perceive about your business and its identity.

RECURRING QUESTIONS

  • How can I show my real brand image?
  • What about my reputation?
  • How do my customers perceive my brand message?
  • Do you know who we are, what we believe in, what are our values?

THE JOURNEY

Image and Reputation Solution

OUR SOLUTION

GAME #1

BUSINESS ID DECK

Business ID Deck

This serious game helps you in building the real essence of your business identity (vision, mission and values), in order to be even more able to communicate it to your customers.

GAME #2

SEGMENTATION DECK

Segmentation Deck

This serious game helps you in making a thorough market segmentation, in order to identify the customers to target.

GAME #3

BRAND DNA DECK

Brand DNA Deck

This serious game will help you in building a full brand analysis to understand how to re-imagine your brand and have it to stick with your customers.

GAME #4

AFFINITY DECK

Affinity Deck

This serious game helps you in deep diving the market segmentation with a full customer profiling, going beyond a simple empathy map and analysing the qualitative aspects of your segment.

GAME #5

EXPERIENCE JOURNEY DECK

Experience Journey Deck

This serious game helps you in analysing the full customer journey, and in understanding how your customer behaves.

GAME #6

DELIVERY JOURNEY DECK

Delivery Journey Deck

This serious game will help you with a clear understanding of how to review your strategic tactics to interact with your customer, and bring to them the right value you offer.