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Home Deck
DELIVERY JOURNEY DECK
Delivery Journey Deck Canvas
Delivery Journey Card Deck
Suggestions Cards Delivery Journey
Touch Points Card Deck
Touch Points Stickers Sheet
TRASH Sheet
Black Dots Stickers
Output Summary Sheet
  • DELIVERY JOURNEY DECK
  • Delivery Journey Deck Canvas
  • Delivery Journey Card Deck
  • Suggestions Cards Delivery Journey
  • Touch Points Card Deck
  • Touch Points Stickers Sheet
  • TRASH Sheet
  • Black Dots Stickers
  • Output Summary Sheet

Delivery Journey Deck

€100 [excluding VAT]

In order to define an effective sales and marketing strategy, you need to know how to build customer relationships, and how to communicate effectively through the different channels. This is the only way to deliver the best value to them. And this is the only game to play with!

Available on back-order

Tags: Communication Strategy, Customer Relationship, Sales Strategy
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Description
PLAYERS

up to 12

engaged players

TIME_1

2 to 4

hours of play

LEVEL OF DIFFICULTY

2

level of difficulty

PLAY EVERYWHERE

Play everywhere

and choose a quiet and comfortable place, along with a great team of engaged players

ANYONE CAN PLAY

Anyone can play

from entrepreneurs and top executives, to managers, senior and junior employees

HOW YOU ARE GOING TO HAVE FUN:

How would you create a relationship with your customers? And how would you reach them? This game will help you in creating a clear strategy and action plan to reach your customers, by identifying the best actions to take, the best tools and how to maximise a “touching point”.

WHY

To identify the three main pillars of a channel policy (strategy): sell, communicate, distribute.

To identify, touchpoint by touchpoint, the most effective tactics to create a relationship with the customer

To properly identify the way to communicate and interact with the customer

To focus on your customer along the whole “customer lifecycle”

WHEN

You need to understand how to approach the customer, to communicate with him/her, and bring the best value proposition

You need to move from strategy to tactics to properly approach the customer

WHAT

You will:

List a set of tactics to communicate with your customer

Create a full and detailed plan to execute your strategy and properly approach the customer

 

OUTCOME

An overview of all the tactics to approach your customer

A detailed set of potential actions to connect and interact with your customer

What is inside
  • 1 Working Canvas
  • Instructions
  • 3 Card Decks
  • 1 TRASH Sheet
  • 1 Stickers Sheet
  • 1 Black Dots Stickers Sheet
  • 1 OUTPUT SUMMARY Sheet
  • 1 Checklist Card
Additional information
Weight0.5 kg
Dimensions22 × 15 × 5 cm
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